Email Policy
Last updated: October 20, 2026
This page describes the standards DCE GLOBAL CO., LTD applies to commercial email sent through its email-marketing systems and the standards required of merchants using those systems.
Permission-based recipients
- Marketing email must be sent only to people with an appropriate permission or other lawful basis to receive it.
- Consent records should identify the source and time of the recipient’s permission where available.
- Purchased, rented, borrowed, scraped, or otherwise harvested address lists are not permitted.
- A merchant must not upload or send to a list merely because an address is publicly available.
Message identity and content
Commercial messages must accurately identify the sender, avoid deceptive subjects or headers, and include the sender information required by applicable law. Merchants remain responsible for their content and legal obligations.
Unsubscribe and suppression
Marketing messages must provide a clear way to unsubscribe. Opt-out requests must be honored and the address must be suppressed from later marketing sends unless the person subsequently gives valid new permission. See our unsubscribe explanation and current status.
Bounces and complaints
Permanent bounces and spam complaints must be suppressed from future marketing sends. Transient delivery failures may be evaluated conservatively. Delivery, bounce, complaint, and suppression evidence may be used to protect recipients and sending reputation.
Monitoring and enforcement
We may pause or prevent messaging activity that lacks sufficient permission evidence, bypasses suppression, produces unacceptable delivery signals, or violates our Acceptable Use Policy.
Questions
Email support@fitwearpro.co.
Business address
DCE GLOBAL CO., LTD
2nd Floor, 198 Nguyen Tuan Street, Thanh Xuan Ward, Hanoi, Vietnam
Địa chỉ: Tầng 2, số 198 đường Nguyễn Tuân, phường Thanh Xuân, thành phố Hà Nội, Việt Nam
support@fitwearpro.co